Business Leader Q & A: Heather Seppa
Tell us something about your company.
Bank of Astoria was founded in 1967 by a group of small-business men who saw a need for a local community bank. We have six branches, in Astoria, Warrenton, Seaside, Cannon Beach, Manzanita and Tillamook.
We operated as an independent bank until 2004, when we were acquired by Columbia Banking System out of Tacoma, Wash.
That relationship has served us well. We still have the same local people, but we have resources that we never had before. We’re now able to offer cash management services, investment services, merchant services, and a full array of deposit and loan products.
What’s the growth potential of your organization?
We have five core business philosophies:
1. To create a well-capitalized, customer-focused Pacific Northwest financial institution.
2. To sustain and enhance a business culture whereby customer service is our highest priority in all aspects of our bank’s operations.
3. To do the right thing for our customers and employees.
4. Our employees are our most valuable asset.
5. To support the communities in which we do business.
If we get these right, we’ll be just fine. I think that if we continue to keep those core philosophies at the forefront of day-to-day business, we have an opportunity to grow.
We serve a niche. We are part of a larger institution, so we have great resources and can compete against the “national banks,” yet we’re a regional community bank and have close, long-term ties to our community.
How does Bank of Astoria help the community?
Of course, we give back by making loans to businesses and individuals in our community.
We have a lot of capital to deploy, so we have money to lend. More importantly, we also believe in giving back. Year after year, we support many nonprofits in our community. There are too many to name; I rely on all of my branch managers to make those recommendations. They know their individual communities better than I do.
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We're now able to offer cash management services, investment services, merchant services, and a full array of deposit and loan products. 1. To create a well-capitalized, customer-focused Pacific Northwest financial institution. 2.
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